Refund policy

Refund Policy

King Khalid Fragrances & Cosmetics

We want you to be satisfied with your purchase. Please read our refund policy carefully.

Returns

Returns are accepted within 7 days of receiving your order if:

The item is damaged

The wrong product was delivered

The product is unused and in original packaging

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

Opened perfumes

Used cosmetics

Skincare products that have been opened

Refund Process

Once your return is received and inspected, we will notify you regarding approval or rejection of your refund.

Approved refunds will be processed within 5–10 business days.

Exchange Policy

We only replace items if they are defective, damaged, or incorrect.

Return Shipping

Customers may be responsible for return shipping costs unless the mistake was made by us.

Contact

For return or refund requests, contact:

King Khalid Fragrances & Cosmetics

Email: kingkhalidfragrenc@gmail.com 

Phone: +27 64 042 2535